Terms of Service

Last updated: December 19, 2025

1. Acceptance of Terms

By accessing or using WhatFit's WhatsApp-based fitness tracking service ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

2. Description of Service

WhatFit is an AI-powered fitness tracking service delivered through WhatsApp. Our Service includes:

  • AI-powered food photo analysis for calorie estimation
  • Text-based food and workout logging
  • Personalized fitness recommendations
  • Progress tracking and reporting
  • Group challenges and leaderboards
  • Coach dashboard features (for fitness professionals)

3. Eligibility

You must be at least 16 years old to use WhatFit. By using our Service, you represent that you meet this age requirement and have the legal capacity to enter into these Terms.

4. Account & Registration

To use WhatFit, you must have an active WhatsApp account. You are responsible for:

  • Providing accurate information during onboarding
  • Maintaining the security of your WhatsApp account
  • All activities that occur under your account

5. Beta Service

WhatFit is currently in Beta. This means:

  • Features may change without notice
  • Service may experience downtime or bugs
  • AI estimations are approximations, not medical-grade measurements
  • Beta pricing may change when the service launches fully

6. Acceptable Use

You agree NOT to:

  • Use the Service for any illegal purpose
  • Send spam, offensive, or harmful content
  • Attempt to reverse engineer or hack the Service
  • Impersonate others or provide false information
  • Use automated systems to interact with the Service
  • Share inappropriate images through the food logging feature

7. Health Disclaimer

Important: WhatFit is NOT a medical device or service. Our calorie and nutrition estimates are approximations generated by AI and should not be used for medical decisions. Always consult healthcare professionals for medical advice, dietary restrictions, or health concerns.

8. Payment & Refunds

Beta pricing is offered at a discounted rate. Payments are processed securely. Refunds may be requested within 7 days of purchase if you are unsatisfied with the Service.

9. Intellectual Property

All content, features, and functionality of WhatFit are owned by us and protected by intellectual property laws. You retain ownership of any personal data and photos you submit.

10. Limitation of Liability

To the maximum extent permitted by law, WhatFit shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

11. Termination

We may terminate or suspend your access to the Service at any time for violations of these Terms. You may stop using the Service at any time by messaging "STOP" to our WhatsApp bot.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via WhatsApp or our website. Continued use of the Service after changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by the laws of India. Any disputes shall be resolved in the courts of Tamil Nadu.

14. Contact

For questions about these Terms, contact us at:

WhatFit Labs

Blackheath, London

Email: legal@whatfit.in